Privacy Policy
A legal disclaimer
Privacy Policy for Infinity Sports Travel
Effective Date: 09/03/2025
At Infinity Sports Travel, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, visit our website, or interact with us.
1. Information We Collect
We may collect personal information directly from you when you:
• Make a booking with us
• Sign up for our newsletter or marketing updates
• Contact our customer service team
• Participate in promotions, surveys, or competitions
• Request travel quotes or information
Personal Information We Collect May Include:
• Full Name
• Contact Details (e.g., phone number, email address)
• Payment Information (e.g., credit/debit card details)
• Passport Information (where required for travel bookings)
• Emergency Contact Details
• Special Requirements (e.g., dietary, medical, or mobility needs)
We may also collect non-personal data through website analytics tools, including IP addresses, browser types, and device information.
2. How We Use Your Information
We use your personal information to:
• Process bookings, reservations, and travel services
• Provide customer service and respond to inquiries
• Manage your travel arrangements, including flights, accommodation, and transfers
• Communicate important travel updates and changes
• Send marketing offers, newsletters, and promotions (with your consent)
• Improve our website, services, and customer experience
• Comply with legal, regulatory, and security obligations
3. Sharing Your Information
We may share your personal information with:
• Airlines, hotels, and other travel service providers to facilitate your bookings
• Payment processors to securely manage transactions
• Insurance providers when travel protection plans are requested
• Regulatory authorities or law enforcement if required by law
• Third-party marketing platforms (only with your consent)
We do not sell, rent, or trade your personal information for marketing purposes.
4. Data Security
We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. These include:
• Secure servers with encryption technology
• Restricted staff access to sensitive data
• Regular data protection audits and updates
While we take every precaution, please note that no internet-based system is completely secure.
5. Marketing and Communications
If you have opted in to receive marketing communications, we may send you promotional content about:
• Upcoming sports events
• Special travel offers and promotions
• New services and travel experiences
You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link or contacting us directly.
6. Cookies and Tracking
Our website uses cookies to improve your browsing experience. Cookies help us:
• Track website usage
• Enhance functionality and improve performance
• Personalize content based on your preferences
You can manage cookie preferences through your browser settings.
7. Your Rights
Under data protection laws, you have the right to:
• Request access to the personal information we hold about you
• Request corrections to inaccurate or incomplete data
• Request the deletion of your personal data (where applicable)
• Object to the processing of your data for marketing purposes
To exercise these rights, please contact us at sales@infinitysportstravel.com.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We recommend reviewing their privacy policies before sharing any personal information.
9. International Data Transfers
As we operate internationally, your data may be transferred outside of your country for processing. We ensure that appropriate data protection safeguards are in place.
10. Retention of Data
We will retain your personal information for as long as necessary to provide our services, fulfill legal obligations, or manage disputes.
11. Infinity Sports Travel – Part of Travelpack
Infinity Sports Travel is part of Travelpack, a leading travel services provider with decades of industry experience. As part of the Travelpack group, we are dedicated to maintaining the highest standards of service, data protection, and customer care.
Travelpack Head Office Contact Details:
Travelpack Marketing & Leisure Services Ltd
523 High Road, Wembley, London, HA0 2DH, United Kingdom
Telephone: 020 8585 4060
Email: sales@infinitysportstravel.com
Website: www.infinitysportstravel.com
12. Contact Us
If you have any questions about this Privacy Policy or how we manage your data, please contact us at:
Infinity Sports Travel
Email: sales@infinitysportstravel.com
Website: www.infinitysportstravel.com
By using our services or interacting with our website, you agree to this Privacy Policy. We may update this policy periodically, and any changes will be posted on this page.